Privacy Policy

Introduction

The Boutique Consultancy ("we", "our", or "us") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

For the purposes of UK data protection law, The Boutique Consultancy is the data controller.

Information We Collect

Information You Provide to Us

Contact Information: Name, email address, phone number, company name, job title
Communication: Messages sent through contact forms, emails, or other correspondence
Service Information: Details about your business, project requirements, and consultation needs
Marketing Preferences: Your preferences for receiving marketing communications

Information We Collect Automatically

Technical Information: IP address, browser type, device information, operating system
Usage Data: Pages visited, time spent on site, click patterns, referring websites
Cookies: Small data files stored on your device (see Cookie Policy below)

How We Use Your Information

We use your personal information to:

Provide our consultancy services and respond to your enquiries
Communicate with you about our services, projects, and business matters
Send you marketing communications (with your consent)
Improve our website and services
Comply with legal obligations
Protect our business interests and legal rights

Legal Basis for Processing

We process your personal information under the following legal bases:

Legitimate Interest: To provide services, improve our website, and grow our business
Contract: To fulfil our contractual obligations when you engage our services
Consent: For marketing communications (where required)
Legal Obligation: To comply with legal and regulatory requirements

Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers: Third parties who help us operate our business (e.g., email providers, website hosting)
Professional Advisers: Lawyers, accountants, and other professional advisers
Legal Requirements: When required by law or to protect our legal rights

All third parties are required to keep your information secure and use it only for the purposes we specify.

Data Retention

We retain your personal information for as long as necessary to:

Provide our services and maintain our relationship with you
Comply with legal obligations
Resolve disputes and enforce our agreements

Generally, we retain:

Contact information: 3 years after last contact
Client information: 7 years after project completion
Marketing data: Until you withdraw consent or we determine it's no longer needed

Your Rights

Under UK data protection law, you have the right to:

Access: Request copies of your personal information
Rectification: Correct inaccurate or incomplete information
Erasure: Request deletion of your personal information
Portability: Receive your information in a structured, commonly used format
Restriction: Limit how we use your information
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent for processing (where applicable)

To exercise these rights, please contact us using the details below.

Our website uses cookies to:

Ensure the website functions properly
Analyse website traffic and user behaviour
Remember your preferences
Provide personalised content

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Types of Cookies We Use:

Essential Cookies: Necessary for website operation
Analytics Cookies: Help us understand website usage (e.g., Google Analytics)
Marketing Cookies: Used for targeted advertising and marketing

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Transfers

Your personal information may be transferred to and processed in countries outside the UK/EEA. When this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

Contact Information

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

The Boutique Consultancy Email: connect@theboutiqueconsultancy.com Address: 38 Salisbury Road, Worthing, West Sussex, United Kingdom, BN11 1RD

If you are unhappy with how we handle your personal information, you have the right to complain to the Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

This privacy policy was last updated on 12.07.25 and is effective immediately.